Episode 133: Winning and Losing with Active Listening
Podcast: Play in new window | Download (Duration: 59:45 — 82.1MB)
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We are joined in the studio by commercial CCIM broker Brian Lensing, as we break down the important elements of active listening. Brian shares stories of winning and losing by using active listening, and times when he did not do a good job of it. This is a cool episode as it reinforces the importance of listening to the client, retaining important information and using it to your advantage as a service provider.